What are your customers thinking? What is the general consensus in your office about that new rule that you just implemented? Feedback is one of the crucial pillars in any business model and survey apps play an important role in understanding the sentiments. When you think about how to conduct a survey? The first thing in mind is Google Docs. However, there is a much better option than it. Here are a couple of mobile apps that will help you conduct the survey.
Advantages of Using Survey Apps
While creating a survey or a questionnaire, you need to take into account the following advantages and disadvantages. This will help you create better surveys and draw meaningful conclusions from them. This will also save a lot of time, money, and other resources on both your and respondents’ part.
- Easy and quick to create using apps
- Can be cost effective
- Can be conducted remotely
- Reach larger population
- Offer incentives if need be
- Improve product/service
- Understand sentiments, collect review
- Create charts, graphs from data on the fly
Disadvantages of Survey Apps
- Can be biased
- Sample data can be inaccurate
- Respondents may lie
- Not everyone participates
- The integrity of data cannot be cross-checked
- Less control on how to choose respondents
- Respondents may interpret questions differently than originally intended
- Questions are too general in nature due to standardization
Now, let’s take a look at some of the best survey apps for Android and iOS to collect feedback and assess sentiments of the target audience.
Also Read: 8 Best Polling Apps for Android and iOS Smartphones
1. Zoho Survey
Zoho has successfully created a suite of CRM apps over the years and Zoho Survey is just one of them. You can share surveys via email, web, and social media and collect responses while on the move. You can then view responses and analyze results too. Zoho Survey has a decent UI which is functional but there is a caveat.
The team behind Zoho wants you to use the web version to create surveys. You cannot do so from the app itself which is limiting in my opinion. On the other side, there are a number of ways to analyze the collected data using tables, graphs, charts, and trend reports.
The free plan comes with unlimited surveys with 10 questions and 100 responses each. Pricing begins at $9.99
Pros:
- 200 templates
- Detailed reports, graphs, charts
- Share anywhere
Cons:
- Can’t create surveys on mobile
Download Zoho Survey: Android | iOS
2. QuickTapSurvey
QuickTapSurveys can be used to create a variety of forms and questionnaires that can be filled by respondents even offline. This is useful for when you are in a remote area with no Internet connection. It can be plugged into a kiosk if that’ available.
Once again, you will need an account to create surveys online and then you can sync them on mobile apps. There are plenty of reports to generate and ways to analyze collected stats. The collected data can be exported in CSV format or you can import it directly into apps like MailChimp and Salesforce.
Pricing starts $16/month for single users and $41/month for small businesses who need more templates, question types and custom branding.
Pros:
- Templates
- Reports and charts
- Export in CSV
- 3rd party app support
- Share anywhere
Cons:
- Can’t create surveys in app
Download QuickTapSurvey: Android | iOS
3. Responster
Responster works like other survey apps that we listed above for the most part. You create a survey online and then sync it with the app. You can now share this survey with others to collect responses and feedback both online and offline. They have a free plan where there is no limit on the number of surveys or responses which is generous. This is how the backend looks.
Like other apps in the list, there is a drag and drop interface in place. Instead of viewing the entire survey, you can choose to show only one question at a time to the respondent. This should improve focus and result in better answers.
For $190/year, you will get the ability to share and embed anywhere, more templates, and more question types.
Pros:
- Unlimited surveys, responses for free
- Works offline
- Templates
- Reports, charts
- Share anywhere
Cons:
- Can’t create surveys in the app
- No 3rd party app support
Download Responster: Android | iOS
Also Read: Slack vs. Teams: Which Communication and Collaboration Tool to Use
4. Brew Survey
Brew Survey supports conditional logic and skips conditions. This means you can present a different set of questions to the respondents based on his/her previous answers. This opens up new possibilities and gives you more freedom to conduct A/B testing.
Brew survey has only one pricing plan which makes it easy to choose. For $10/month, you can create unlimited surveys and collect responses, custom branding, ability to export data, and advanced reports.
Pros:
- Unlimited surveys, responses
- Works offline
- Templates
- Reports, charts
- Share anywhere
- Conditional logic
Cons:
- Can’t create surveys in app
- No 3rd party app support
Download Brew Survey: Android | iOS
5. Survey Monkey
Survey Monkey is undoubtedly the most popular survey app for Android and iOS smartphones. I think only Google Forms comes close to it but the later doesn’t offer smartphone apps for some reason. Survey Monkey not only comes with a number of ways to create surveys and forms but also allows you to collect payments using Stripe.
Built to scale from individuals to enterprise and big companies, Survey Monkey has a free plan that offers unlimited surveys capped at 10 questions and 100 responses. Pricing begins at $25 for individuals and teams where you get other features like A/B testing options, kiosk mode with password, HIPAA and GDPR compliant forms, and too many templates to choose from. Last but not the least, you can create surveys and forms right from your mobile app which is a huge plus.
Pros:
- Works offline
- HIPAA and GDPR compliant
- A/B testing tools
- Templates
- Reports and charts
- Attach audio, video, images
- Create surveys on mobile
Cons:
- None
Download Survey Monkey: Android | iOS
Also Read: Best Bookkeeping Software for Small Business Owners
6. SurveyHeart
SurveyHeart is a new entrant and a mobile-first survey and polling app with presence on only Android ecosystem at the moment. You can create surveys and polls on your smartphone itself which is a plus. The app is completely free and ad-supported. You can quickly build surveys using templates with a number of ways to ask questions.
The whole app, including creating surveys and collecting answers, can work offline. The results can be exported in PDF or CSV format. You will receive notifications in real time when someone answers your survey.
Pros:
- Create on mobile
- Completely free
- Templates
- Reports
- Export in CSV
- Works offline
Cons:
- No app integration
- Not scalable
Download SurveyHeart: Android
7. GoSurvey
GoSuvey very similarly to how SurveyHeart works but for both iOS and Android users. You can create surveys and edit them on the go and from your smartphone. It works offline and I like that you can also click photos and videos while you are at it. The data collected can be exported in CSV format.
There is support for geographical coordinates if you need it. There is support for filters and segmentation to create better surveys.
Pros:
- Works offline
- Create on mobile
- Export in CSV
- Reports
- Completely free
Cons:
- No 3rd app integration
- Not scalable
Download GoSurvey: Android | iOS
Also Read: 8 Best Free Remote Access Software for Freelancers and Small Business
8. Survey Sparrow
Survey Sparrow integrates with Zapier which allows it to work with over 1500 apps. Well, that should be more than enough for everybody. SurveySparrow changes the way you collect feedback. It uses AI to create conversational surveys where users will feel like they are chatting with someone instead of simply filling a form. This feels more organic, engaging, and natural, helping respondents to react and answer more truthfully.
Pricing begins at $19/month and adds features like kiosks, custom branding, adding conditional logic, file uploads, recurring surveys, password protection and more. Survey Sparrow is as good as any other survey apps for Android and iOS, if not better.
Pros:
- Conversational surveys
- Stats, reports
- 3rd party app support
- Works offline
- Recurring surveys
- Templates
Cons:
- None
Download Survey Sparrow: Android | iOS
Survey Apps for Smartphones
There are a number of survey apps for smartphone users and choosing one can be very difficult. I think, one of the most important consideration will be pricing and it will affect different users differently. Other than that, Survey Monkey is a solid app but Survey Sparrow brings something new to the game. Conversational surveys which is unique and can bring in better results. Some other apps are also good if you are looking for something simpler and less fancy.
