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How I Solved My Bluestacks Graphic Card Error (2 Ways)

by Mrinal Saha
older version of bluestacks

So you are installing bluestacks, but suddenly you get this Graphics Card Error, even tough your system have met all the system requirement. So now what?

bluestacks-graphic-card-error solved


Reason for Bluestacks Graphic Card Error

There are two types of Graphic card —

  1. Microsoft’s proprietary Direct3D, which is used to run windows programs
  2. OpenGL, which is responsible for running Android Apps on PC

Now if you don’t update your Windows regularly, Then OpenGL didn’t get updated as often as direct3D so you need to do that manually.

Until now, I never faced any problem while installing bluestacks. But today when I was installing bluestacks on my windows 8, I faced the bluestacks error 25000 graphics card for the first time.

Now, I have installed bluestacks, on the same system before, so I knew it was only a temporary problem and could be worked out.

To be precise, bluestacks needs at least 2-3 Gb ram and a dedicated graphics card. And my computer has 4 GB RAM and 512 graphics card, which is sufficient.

And after trying out a few things, I was finally able to overcome the graphics card error.

So let’s see how.

Windows configuration

Solution 1: Install the older version of bluestacks 

The older version of bluestacks don’t need a high-end system, so you will be able to install bluestacks without any graphics card error.

I was able to install WhatsApp and few other lighter apps, on the older version. But when I tried apps like fruit ninja or angry birds. I couldn’t find them on the Play Store.

So if you only want to run WhatsApp, then this might be your thing. But for others who want to use bluestacks for every app, check out the next the solution.

Where can I download the older version of bluestacks?

Well, it’s not available on bluestacks official websites, But you can find the copy of that from here download from here (132 MB). The file is still hosted on bluestacks CDN, so don’t worry about malware.

Solution 2: Change your Graphic card drivers

Another popular error is;

Your graphics drivers seem to be out-of-date. Bluestacks requires updated drivers to run. Update now.

And when I checked my graphics card details, I found that it was not compatible with bluestacks. But how do I know? Well, I have noticed my graphics card driver was different from what I have used in the past.

Following screenshot shows two different graphics card.



The re-installation of Windows has changed my graphics card. And if somehow I can get the old card back (i.e. the compatible one), then I  can still install bluestacks.

Now, where do I find the correct graphics card?

Well, this is a tricky part. Usually, you have to Google this with your model number. But most of the time you can find it the following websites. To auto update your graphics card, you will need java to enable browser.

Update Graphics Driver For Intel Chipset

Update Graphics Driver For AMD

Update Graphics Driver For NVIDIA

If you still get this error, then do a clean uninstall of bluestacks with Revo uninstaller and try again. And it should work. The left-over files may cause problems sometimes.

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