Is your Samsung Galaxy phone showing a moisture detected error? Well, then it’s likely that your phone has recently been exposed to water or extreme humidity. Moisture detected error is a safety feature on your Samsung phone that’s designed to protect your phone’s internal components from corrosion. However, if the moisture detected error doesn’t seem to go away even when your phone is dry, here are some troubleshooting tips that you can try.Â
Table of Contents
Before You Proceed
If your Samsung phone displays a water drop icon while charging, it means that the moisture detected in the USB port has exceeded the set point. In such cases, the first thing you should do is unplug your phone from the charger and avoid charging it until it’s completely dry.
Next, power off your phone and use a dry cloth to clean it. After that, gently shake your phone to remove any excess moisture from the charging port. You can also use a table fan to blow out any water from the charging port. Then, place your phone in a well-ventilated area to let it dry for some time.
Once your phone is completely dry, try charging it again. If the moisture detected error still appears, then you can use the following troubleshooting tips to get rid of it.
1. Clear USB Cache
If you’re certain that your phone is dry, Samsung recommends that you clear the USB cache data from your phone to get rid of the water drop icon while charging. So, let’s start with that.
1. Open the Settings app on your phone and navigate to Apps.
2. Tap the Filter and sort icon and enable the Show system apps option. Then, tap OK.
3. Scroll down to tap on USBSettings.
4. Go to Storage and tap the Clear cache option in the bottom right corner.
Once cleared, try charging your phone again to see if it works.
2. Restart the Device With the Charger Plugged In
Another way to get rid of the moisture detected error on your Samsung Galaxy phone is to turn it off completely and then connect it to a charger. Once your phone starts charging, press and hold the power button to turn it back on. A Reddit user reported fixing the problem with this trick. You can also give it a try.
3. Disable Fast Charging
You can also try charging your phone at a lower voltage to remove the moisture detected error. To do this, you need to disable the fast charging feature on your Samsung Galaxy phone. Here’s how to do it.
1. Launch the Settings app and navigate to Battery.
2. Tap on Charging settings. Disable the switches next to Fast charging, Super fast charging, and Fast wireless charging.
4. Charge Your Phone via Computer
If you can’t disable the fast charging feature because your phone is already dead, you can try charging it from your computer’s USB port, which has a lower voltage.
Connect your phone to your computer’s USB port and charge it for at least 30 minutes. After that, power on your phone and charge it with your regular charger to see if the error occurs again.
5. Force Stop Android System
Android System, as the name implies, is a system application that manages various features and services on your phone. Temporary issues with this app can sometimes cause the “Don’t use charger/USB port” warning message to get stuck on your Samsung Galaxy phone.
You can try force-stopping the Android System app to see if that restores normalcy.
1. Open the Settings app on your phone and navigate to Apps.
2. Tap the Filter and sort icon and enable the Show system apps option. Then, tap OK.
3. Scroll down to tap on Android System.
4. Tap the Force stop option in the bottom right corner and hit OK to confirm.
6. Sign Out and Sign In to Your Samsung Account
If the issue remains, you can try signing out of your Samsung account and signing back in. Several users on a Samsung forum reported that this method helped remove the moisture detected error for good. You can also give it a try.
1. Open the Settings app and tap on your name at the top. Then, scroll down to the end of the page and tap on Sign out.
2. Tap on Sign out again to confirm.
3. Now, in the Settings app, tap on the Samsung account at the top and sign in with your credentials.
Check to see if the error message is resolved.
7. Try Safe Mode
Safe Mode on Android can come in extremely handy while troubleshooting your phone. So, if the above methods don’t seem to help, you can try booting your phone in Safe Mode.
To boot your Samsung phone into Safe Mode, follow the steps below.
1. Press and hold the power button until you see the power menu.
2. Long press on the Power off icon and tap on the Safe mode icon to enter Safe Mode.
Once you’re in Safe Mode, try charging your device again to see if the moisture detected error occurs.
8. Use Wireless Charger
If nothing works, then you can try using a wireless charger for some time. This is more of a workaround that should help you avoid the moisture detected error while charging and protect your phone from further damage.
FAQs
1. How long can my Samsung phone last in water?
Most Samsung Galaxy phones offer an IPx7 or IPx8 water resistance rating, with IPx8 allowing submersion up to 1.5 meters for 30 minutes and IPx7 to 1 meter for the same duration.
2. How long does it take for the moisture detected to go away on a Samsung Galaxy phone?
It can take anywhere from 30 minutes to several hours for the moisture detected warning message to go away, depending on how quickly the moisture evaporates from your Samsung Galaxy phone.
3. Is it safe to use rice to dry a wet phone?
No, it is not safe to use rice to dry a wet phone. While rice can absorb moisture, it can also leave behind small particles that can get into the phone’s components, causing problems.
Detect, Scan, and Remove
Modern-day smartphones come equipped with a variety of safety sensors, including a moisture detection sensor. We hope that the above-mentioned solutions have helped you remove the moisture detected error from your Samsung phone and things are back to normal.