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9 Fixes for Spotify Premium Not Working Offline on Android and iPhone

by Pankil Shah
Fixes for Spotify Premium Not Working Offline on Android and iPhone

One of the key benefits of Spotify Premium is the ability to enjoy your favorite tracks offline, without the need for a constant internet connection. But the offline mode in Spotify Premium may stop working on your Android or iPhone, leaving you without music. If Spotify is not playing songs offline, here are some tips that should restore Spotify’s ability to play downloaded songs in no time.

1. Check Your Spotify Subscription Status 

This may seem like a no-brainer, but it is important to check that your Spotify subscription has not expired before trying anything else. Go to Spotify’s website and sign into your account to check your current plan. If it has expired, consider renewing it to restore access to your downloads.

2. Ensure You Haven’t Reached Device or Track Limit 

Spotify Premium allows you to download up to 10,000 tracks on each of a maximum of 5 devices. If you add a new device after reaching this limit, Spotify will automatically remove your account from the least used device, preventing your access to the downloaded songs on that device. So, make sure you have not exceeded Spotify Premium’s device or track limit.

Spotify Logo

Additionally, it’s important to note the Spotify app must connect to the internet at least once every 30 days to keep your downloads. Otherwise, Spotify Premium will stop working in offline mode on your Android or iPhone.

3. Disable the Smart Shuffle (Enhance) Option

Enabling the Smart Shuffle feature (previously Enhance) on Spotify can also prevent the app from playing your downloaded songs on your Android or iPhone. Several users on a Spotify Community post reported fixing the problem by disabling the Smart Shuffle (Enhance) feature. 

To do the same, open Downloaded Songs on Spotify and tap the Smart Shuffle icon. After that, check if Spotify can play your songs in offline mode. 

Disable Smart Shuffle on Spotify for Mobile

4. Allow Necessary Permission to Spotify

Denying app permissions or imposing battery restrictions on the Spotify app can also cause such problems. You need to ensure that the Spotify app has all the necessary permissions on your phone.

Android

1. Long-press on the Spotify app icon and tap the info icon from the resulting menu. Then, go to Permissions.

Spotify App Permissions on Android

2. Go through each permission one by one and set it Allow.

Allow Spotify App Permissions on Android

3. Return to the App info page and tap on Battery. Then, select Unrestricted from the following menu.

Remove Battery Restrictions for Spotify on Android

iPhone

1. Open the Settings app on your iPhone.

2. Scroll down to tap on Spotify and use the toggles in the following menu to enable all the necessary permissions.

Spotify App Permissions on iPhone

5. Clear Spotify Cache

Another reason why Spotify Premium may not work offline is due to corrupted cache data. Thankfully, Spotify lets you clear this cache data directly from its settings menu.

1. Open the Spotify app on your phone, tap the profile icon in the top left corner, and select Settings and privacy.

Spotify App Settings on Mobile

2. Scroll down to tap the Clear cache option. Select Clear cache again to confirm.

Clear Spotify App Cache on Mobile

6. Remove and Download Songs Again 

If Spotify is only having trouble playing a few songs in offline mode, it is likely that those songs have become corrupted and are no longer accessible. You can try re-downloading them to see if that resolves the issue.

1. Open the Spotify app, switch to the Your Library tab, and tap on Downloaded songs.

Downloaded Songs on Spotify App for Mobile

2. Locate the problematic song on the list, tap the kebab menu (three-dot icon) next to it, and select Remove download.

Remove Downloaded Song From Spotify on Mobile

3. Switch to the Search tab to locate the removed song. Tap the kebab menu next to it and select Download.

Download a Song on Spotify for Mobile

7. Sign Out and Sign In

At times, account authentication issues can also cause Spotify’s Premium features to stop working on your Android or iPhone. Most of the time, you can resolve such issues by signing out of the app and signing back in.

1. Open the Spotify app on your phone, tap the profile icon in the top left corner, and select Settings and privacy.

2. Scroll down to tap on Log out

Log Out of Spotify on Mobile

Sign back into the Spotify app and check if the issue is still there.

8. Avoid Using Performance Booster or Cache Cleaning Apps (Android)

Are you using a performance booster or cleaner app on your Android? If so, it may be deleting your downloaded songs on Spotify to free up space. To avoid this, it’s best to remove such apps from your Android.

9. Reinstall the Spotify App

If Spotify still won’t play your downloaded songs offline, you can try reinstalling the app as a last resort. Doing so will remove any problematic app data and also update the app to its most recent version. 

To remove Spotify from your Android, long press on its app icon and select the Uninstall option. Then, tap OK to confirm.

Uninstall Spotify From Android

If you have an iPhone, long-press the Spotify app icon and select Remove App. Then, hit Delete App to confirm.

Uninstall Spotify From iPhone

Download and install the Spotify app again and check if the issue is still there.

Enjoy Your Tunes Offline

When you rely on Spotify Premium to listen to your favorite tunes offline, it can be frustrating when it stops working as expected on your Android or iPhone. Hopefully, that is no longer the case and one of the tips above has solved the problem.

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