Top 14 Fixes for iPhone Not Receiving Calls But Can Make Them

by Mehvish
Fixes for iPhone Not Receiving Calls But Can Make Them

“Why is my iPhone not receiving calls?” Has that question been bothering you for a while now? Look no further because you have landed on the right page. This post will assist you if you are unable to receive calls from one person or your iPhone cannot receive any incoming calls but can make outgoing calls. Let’s jump to the solutions right away.

Fix iPhone Not Receiving Calls

1. Restart iPhone

When your iPhone is unable to receive incoming calls, the first thing you should do is restart it. This easy method will often solve your problem. To restart iPhone, press and hold the Power button until you see the Slide to Power off slider. Swipe on the slider from left to right to turn off your iPhone. Then turn it on again.

2. Enable Airplane Mode

You can also fix this issue by putting your phone in Airplane mode followed by turning it off after a few seconds. To enable Airplane mode, go to Settings and turn on the toggle next to Airplane mode. Use the same toggle to turn it off. You can also quickly turn it on/off from the Control Center.

3. Re-insert SIM Card

Another magical solution that can do wonders is to remove the SIM card from your phone for a few seconds. Clean it with a microfiber cloth or blow some air on it. Then put it back in your phone.

4. Check Volume and Sound Settings

If you receive a missed call notification on your iPhone but don’t hear it, the issue might be with your phone’s sound settings.

Start by checking the physical Mute button on the left side of the phone. If it’s pressed down, your phone is muted. Push it upwards to turn off the Silent mode.

Next, check the ringer volume level. If it’s way too low then again, you will not be able to listen to the ringtone. To increase the volume, go to Settings > Sound & haptics. Move the slider upwards present under the Ringer and Alerts section.

Scroll down to the Ringtone option on the same screen. First, ensure that a sound has been assigned to Ringtone. Then, to see if the assigned ringtone is working, touch on it. You may also experiment with changing the ringtone to check if your phone receives incoming calls.

5. Check Notification Settings

In addition, go to Settings > Phone > Notifications. First, make sure Allow notifications toggle is on and check other settings such as lock screen, banners, etc.

Note: Disabling notifications for the Phone app will still cause your iPhone to ring; nevertheless, to be safe, you should leave them enabled.

6. Change Network Band

Often, it’s your carrier’s network band that can stop your iPhone from receiving calls. To fix it, you will need to switch to a different network band. If you’re on a 5G network, for example, switch to 4G, and so on. Go to Settings > Mobile data > Mobile data choices > Voice & data to do so. You should also toggle the VoLTE option on or off.

7. Update iPhone

Install any outstanding software updates on your iPhone as soon as possible. Often, using old software can also cause this problem. Go to Settings > General > Software to check and install the latest updates.

8. Check Bluetooth Accessories

Typically, when a Bluetooth accessory, such as a headphone is connected to your iPhone, your incoming calls will ring through it instead of your phone. That might possibly be the cause of your iPhone not receiving calls. To hear the ringtone on your phone, disconnect the Bluetooth device or turn off Bluetooth altogether.

9. Check Blocked Numbers

If you are unable to receive calls from one contact, you should check the iPhone’s blocked list. You might have accidentally added them over there. To do so, go to Settings > Phone > Blocked contacts. If a number shows up there, swipe on it and hit the Unblock option.

10. Check Silence Unknown Callers Setting

If your iPhone does not ring for unknown numbers, it might be because you have the Silence Unknown Callers setting enabled. When this option is activated, calls from unknown numbers are silenced and routed to voicemail.

To get rid of this feature, go to Settings > Phone > Silence unknown callers. Turn it off.

11. Check Call Forwarding

Call forwarding settings may be to blame for your iPhone not receiving calls since your calls will be routed to the number specified in the Call forwarding list. To turn it off, go to Settings > Phone > Call forwarding and turn it off.

12. Check Focus Mode Settings

In iOS 15, Apple has upgraded Do not disturb mode in the form of Focus mode. It’s a customization feature that lets you limit and filter notifications according to the task that you are currently doing or the environment that you are in. Under Focus, you’ll discover several profiles, and Do not disturb is now one of them. You can, for example, have professional and personal profiles, as well as build your own. Each profile may be modified to our liking, and when activated, the settings from that profile will take effect without the need to change any other notification settings manually.

So if you aren’t receiving calls on iPhone, make sure no Focus profile is enabled. To do so, go to Settings > Focus. If a profile is enabled, you will see On next to it. However, that’s not a foolproof measure to know if it’s enabled. You might have to tap on the profile and check if it’s enabled. Apart from that, tap on each profile and look for Turn on automatically section. Make sure no automatic schedule is enabled for any profile.

Fix iPhone Cannot Receive Calls Focus Mode

In addition, if you have multiple Apple devices, check to see if Focus mode is enabled on any of them. If it’s true, then that could be the reason why you aren’t receiving calls on your iPhone. That’s because Focus settings are shared across devices. To turn that off, go to Settings > Focus. Turn off the toggle next to Share across devices.

Fix iPhone Cannot Receive Calls Focus Mode Share

13. Turn Off Bedtime Mode

If you are using Sleep features in the Apple Health app, that could trigger the Sleep Focus automatically at your bedtime. That could also be causing no notification for calls issue on your iPhone. To turn it off, go to Settings > Focus > Sleep. Turn off the toggle next to Turn on at Bedtime.

Fix iPhone Cannot Receive Calls Sleep Focus Bedtime

14. Reset Network Settings

Lastly, if nothing works, you should reset network settings on your phone. To do so, go to Settings > General > Transfer or Reset iPhone > Reset. Choose Reset network settings. Doing so will remove currently saved Wi-Fi passwords, Bluetooth connections, VPN settings, and similar network-related things.

Fix iPhone Cannot Receive Calls Reset Network Settings

Simplify iPhone Calls

I hope the methods offered above gave an instant solution to the problem of the iPhone not accepting calls but being able to make them. If the problem persists, try inserting your SIM card into a different phone. If the problem continues, you should contact your cellular service provider. Once things are back on track, know how to add contacts to the home screen and how to record calls on iPhone.

You may also like